General rental conditions
Conditions applicable to the rental of our tourist cottages
Scope of application
These general conditions apply to any booking of a stay in our tourist cottages located in Sundhouse (67920). They are accepted without reservation by the very fact of booking.
Booking and payment
• Booking is confirmed after payment of a 30% deposit of the total amount
• The balance is due 30 days before arrival
• A security deposit of €300 is required upon arrival
• Accepted payment methods are: bank transfer, check, cash
• Minimum stay: 2 nights
• Tourist tax: €1.76 per adult per night (2025)
Cancellation conditions
• More than 30 days before arrival: 50% refund of the deposit
• Between 30 and 15 days: deposit retained
• Less than 15 days: full stay amount due
• In case of force majeure: full refund
Arrival and departure
• Arrival: between 4 PM and 7 PM (contact us for late arrival)
• Departure: before 11 AM
• Key handover: in person
• Mandatory inventory upon arrival and departure
House rules
• Maximum capacity strictly respected
• Pets not allowed
• No smoking inside
• Respect for neighbors and quiet after 10 PM
• Responsible use of equipment
• Mandatory waste sorting
Liability and insurance
• The tenant is responsible for damage caused during their stay
• Tenant's home insurance required
• We disclaim any responsibility in case of theft, accident or damage to personal property
• Cancellation insurance strongly recommended
Pour toute question concernant ces conditions générales, contactez-nous :
Email : hippopotamauve@gmail.com
Téléphone : 07 88 19 54 76
